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How pk 99 Handles Your Personal Information

When you open an account with pk 99 and use local payment methods like bKash, Nagad, or Rocket, you share personal data with us.

Account Data ProtectedbKash, Nagad, Rocket Transactions SecuredSSL Encrypted SessionsYour Rights, Your Control
pk 99 How pk 99 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your data, want to request a copy of what we hold, or need to update information on your account, our support team handles privacy requests directly. We aim to respond within the timeframe required under applicable law in your eligible region. Reach us through any of the channels below.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles data access requests, correction requests, and account-specific privacy questions through this channel.

Email Support

Send your privacy request to our support address listed in the account help section. Include your registered contact detail so we can locate your record.

Account Settings

Some data — like your contact details and linked wallet for bKash, Nagad, or Rocket — can be updated directly inside your account settings without contacting support.

DATA SECURITY PRACTICES

How We Protect and Retain Your Data

Our security practices are built around your account and payment data. Every connection to pk 99 runs over SSL encryption, which means data moving between your device and our servers stays private in transit. Payment details for bKash, Nagad, and Rocket are handled through tokenised processes — we verify the transaction without holding your raw wallet credentials on our systems after the session ends.

Encryption in Transit

SSL encryption covers every session on pk 99 — account login, wallet deposits via bKash or Nagad, and live table activity. Your data is not transmitted in plain text at any point.

Cookie Control

We use session cookies for login state and analytics cookies to understand which parts of the lobby you visit. You can turn off non-essential cookies through your browser settings at any time.

Data Retention Schedule

Active account data is held while your account remains open. If you close your account, we retain transaction records for the period required under applicable law in your eligible region, then delete them.

Your Right to Access and Correct

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or ask about deletion options. Contact our support team — we handle these requests directly.

Common Questions About Your Privacy on pk 99

These are the questions we get most often about data, accounts, and your rights as a pk 99 account holder in Bangladesh. Answers reflect our current practices; specific rights and obligations depend on local law and eligible regions.

We collect the details you submit at registration — name, contact information, and your linked wallet details for bKash, Nagad, or Rocket. We also log device and session data for security purposes.

We share data only with processors needed to complete your requested service, such as payment processors handling a Nagad or Rocket transfer. We do not sell personal data to any third party.

Contact our support team via live chat or the email address in your account help section. Include your registered contact detail so we can locate your account record and respond within the required timeframe.

You can request deletion of your data by contacting support. Some records — particularly transaction logs for bKash, Nagad, or Rocket payments — must be retained for the period required under applicable law before deletion.

Payment transactions are processed through tokenised flows. We verify the transfer without retaining your raw wallet credentials on our systems after the session completes. All connections use SSL encryption.

We use session cookies to keep you logged in and analytics cookies to understand lobby browsing. You can disable non-essential cookies in your browser settings; this will not affect your ability to log in or make deposits.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.